FAQ’s For Candidates

We have compiled a list of frequently asked questions for candidates seeking employment through Black Pen Recruitment. Whether you’re stepping into this journey with us for the first time or returning to explore new opportunities, we aim to provide clear answers that highlight how we can work together to find the right opportunity for you.

When you apply through us, you’re not just another CV in the pile. We’ve got direct access to decision-makers ensuring that your application doesn’t get lost in the shuffle of administrative processes within the company. Our team is here to guide you every step of the way, from resume advice to interview prep. Plus, we’ve built strong relationships with top employers, so we can match candidates with suitable positions in no time. We act as your advocate, representing your interests to potential employers and helping you find the best-fit roles based on your skills and career goals. Ready to take your career to the next level? Simply click here to upload your CV to our database.

Our recruitment process is designed to ensure that candidates are thoroughly vetted and prepared for potential placement. It typically involves the following steps:

  1. Application Submission: Candidates begin by submitting their applications through our platform.
  2. Pre-screening Questionnaire: Shortlisted candidates may be asked to complete a pre-screening questionnaire to assess their suitability for the role.
  3. Assessment (if applicable): Depending on the role and client requirements, candidates may undergo additional assessments to evaluate their skills and qualifications.
  4. Interview with Us: Successful candidates are invited to interview with our team, where we delve deeper into their experience, skills, and career goals.
  5. Presentation to Clients: Candidates who meet our criteria are then presented to our clients for potential placement opportunities.

Throughout the process, we ensure that candidates are not only a good fit for the role but also for the industry and our clients. We provide comprehensive support and guidance to prepare candidates for each stage of the process, ensuring they are well-equipped and confident.

We specialise in fintech recruitment, but our expertise extends to various other industries and job roles as well. In addition to fintech, we actively recruit for positions in legal and compliance, customer service and foreign language, sales, marketing, and human resources. Even if candidates don’t see a job listing that matches their skills or interests at the moment, we encourage them to take a chance and submit their CV through our online portal. Our database portal allows us to keep track of potential candidates for future opportunities, ensuring that we can match them with suitable roles as they become available. So, don’t hesitate to submit your CV. You never know when the perfect opportunity might arise!
You can easily submit your CV to us through our website. Simply click here to upload your CV directly. Alternatively, you can follow the application instructions provided in the job listings, where you’ll find a link to the submission page. We look forward to receiving your application!
The availability of positions may vary based on client requirements. We encourage candidates to carefully review the job descriptions to understand the type of position being offered and to ensure alignment with their career aspirations. Reading the job description thoroughly will help candidates determine if the opportunity matches their preferences and expectations before applying.
We strive to provide timely responses to all applications. While we do not provide individual feedback on applications, if candidates do not hear from us after 8 weeks, it indicates that you have not been successful for the current role. However, we will keep your CV on file for future opportunities that are better aligned with your skills and experience.

Ensure your CV includes your relevant work experience, skills, education, and any certifications. Tailor it to highlight achievements that align with the job you’re applying for. (Read more on this topic in our blog post titled ‘Crafting Your Perfect CV: A Step-by-Step Guide to Building a Comprehensive Resume’)

Absolutely! We encourage candidates to explore all relevant opportunities and submit applications for multiple positions if they meet the qualifications and requirements. Our team will review each application individually and consider candidates for positions that best match their skills and experience.
At Black Pen Recruitment, we prioritise the confidentiality and privacy of our candidates’ information. We adhere to strict protocols and comply with regulations such as the Protection of Personal Information (POPI) Act and the General Data Protection Regulation (GDPR) to ensure the protection of your data. Your information is handled with the utmost confidentiality, and we take measures to safeguard it against unauthorised access or disclosure. We only share your information with potential employers with your explicit consent, and we never disclose any sensitive or personal details without your permission. Our commitment to confidentiality means that you can trust us to protect your privacy throughout the recruitment process.
We are committed to ensuring that candidates are matched with job opportunities that align with their skills, preferences, and career goals. We take a personalised approach to the job matching process, carefully considering each candidate’s unique strengths and aspirations. By prioritising your career satisfaction, we strive to find you roles that not only meet your immediate needs but also contribute to your long-term professional growth and success.
Preparation is key for successful interviews. Start by thoroughly researching the company, including its mission, values, products or services, and recent news or developments. This will demonstrate your interest and understanding during the interview. Additionally, practise common interview questions and prepare concise, compelling responses that highlight your relevant experience, skills, and achievements. We understand that every interview process is unique, so we provide specific details about what to expect, including interview formats, key stakeholders you may meet, and any assessments or exercises involved. Our goal is to ensure that you feel confident and well-prepared for each interview, empowering you to present yourself in the best possible light to potential employers.
If you’re not selected for a position you applied for, don’t be discouraged. We keep your CV on our database for future opportunities, and we actively scan for matches when new roles become available. If your profile aligns with a new opportunity, we’ll reach out to you. In the meantime, we encourage you to keep an eye on our job listings for other openings that may suit your skills and experience. Additionally, we provide feedback when possible to help you improve for future applications. Remember, in a competitive job market, having a polished CV with no spelling mistakes, a modern layout, and relevant content can significantly increase your chances of success.
Yes, you can update your CV by sending it to us or uploading it through our website. Our system detects the old version and automatically updates it with the new one, ensuring that your most current information is considered for any future opportunities.
At this time, we don’t offer formal career development services, guidance, or advice. However, we’re here to assist you with any questions you may have regarding our job listings or application process. If you need further information or assistance, please feel free to contact us.
To stay informed about new job opportunities, you can regularly check our website for updated job listings. Additionally, you can follow us on all our social media platforms, where we frequently post about new openings and updates. We strive to keep our followers informed about the latest job opportunities, industry news, and company updates through our social media channels.