Who Are We?

Black Pen Recruitment is a division of Black Pen Global. Based in Cape Town, it is a 100% female owned company. Our team consists of highly skilled multinational recruitment consultants from around the world, providing you with the best recruitment services from the southern tip of Africa. Black Pen is South Africa’s No.1 recruitment consultancy firm for FinTech, iGaming and Foreign Language Recruitment of the BPO Industry.
About Us

Why Choose Black Pen?

Our expertise is what makes us stand out above the rest. Not only are we South Africa’s No.1 recruitment firm for FinTech, iGaming, and Foreign Language recruitment in the BPO services and industry, our team is highly experienced in delivering individual and large-scale recruitment services across Africa, Europe, the Middle East and the United States.
Our extensive worldwide database and efficient search and screening process ensures that we will find the right candidates for you. Most conveniently, with our in-house team of qualified legal practitioners, we also help develop specialised expert placement services for legal process outsourcing.

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Our Latest Jobs

Financial Services
Senior Product Manager (FinTech/Digital Banking)
Senior Product Manager (FinTech/Digital Banking)Our client, a South African-based digital banking company who has created the simplest and most affordable banking experience in Africa. Their exciting and innovative team wants to challenge traditional banking so that all South Africans can have access to a smooth and affordable banking experience. Job Type: On Site | Full-timeRequirements5+ years of experience in product management.Solid track record of driving complex projects with many stakeholders to successRetail banking experience.Experience in Agile working environments.Strong ability to think strategically and commercially about products and features, Good financial sense about revenue and profit potential, Good stakeholder communication and management skills.Curiosity, and a strong desire to understand the “why” as well as the “what”Works well with cross-functional teams.Problem-solving, critical thinking, and analytical experienceCurious, structured thinker, strong communicatorHighly productive and motivated by solving hard problemsOperate in a kind and low-ego wayNot afraid to roll up your sleeves and get stuff done in a fast-moving, ever-changing startup environmentResponsibilitiesDrive alignment and efficiency around product development, launch, and iterationManage the large cross-functional projects and coordinate across stakeholders as needed to ensure the right resourcing, execution, and communications are in place to deliver meaningful resultsPartner closely with Product, Engineering, Analytics, and Marketing teams to solve scaling challenges and to coordinate cross-functional initiativesResearch and implement new operational tools and processes to accelerate and streamline product delivery and user experienceDevelop reports and dashboards to empower key stakeholdersShape actionable recommendations about complex issues critically and conciselyOptimise product design and product strategy from a financial perspective.Maximise quality and objectivity of decision-making process, leveraging data and analysis to resolve competing priorities.Consolidate economic, market and product insights; drive product strategy informed by portfolio risk appetite and specific portfolio targets.Define metrics to measure product performance and manage the tactical and strategic implementation of initiatives to deliver the desired results.Conduct analysis and share insights regarding product performance. If this sounds like the perfect job opportunity then apply today!---------Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.
South Africa
Full time
Financial Services
Country Manager – Mali (Cryptocurrency/Fintech)
Country Manager - Mali (Cryptocurrency/Fintech)Are you an experienced Country Manager with insight into the world of Fintech? Someone who understands crypto and the blockchain space.Our client, an American-based company is expanding globally by being one of the first movers to bring cryptocurrency to Africa and the Middle East at large. The mission is to make bitcoin/blockchain and other FinTech services more accessible, and affordable, than ever before. This dynamic company is looking to hire a Country Manager to join their team.Our client’s vision strives to form a committed team of forward-thinkers who collectively create a supportive, welcoming and highly innovative environment for all. Whilst driving business through technology.Job Type: Full-Time | RemoteLanguage requirement: Fluent in English and FrenchRequirementsLanguage Requirement: Fluent in EnglishThe ideal Candidate is someone who has:A Bachelor's DegreeExperience as the co-founder of a technology start-up, advertising agency or similar entrepreneurial venture Experience speaking at Bitcoin or Cryptocurrency events - advantageousStrong negotiations and building long-lasting relationship skillsIT background, a strong understanding of the FinTech industry - advantageousMust be Energetic, resourceful and eager to learnResponsibilitiesEstablish and Protect the Company's ability to operateCompany registration, licensingBank relationshipsOffice space or virtual addressIdentify F/X partnerships (if needed)KYC parametersRepresent the company externallyMaintain an up-to-date understanding of the company, its products, and its client baseLead or participate in discussion with regulators in markets where visible interaction with the government is part of the market strategyNetwork with the local blockchain and FinTech communitieDevelop relationship with large traders and mass market customers, support fraud victims to the extent possibleRepresent the country and our local customers internallyFinance Compliance and legalEngineering ProductMarketingCustomer Service, OthersContribute to enhancing our local capabilitiesPartner with engineering to test the local version of our applications. If multiple Yellow Card employees live in the country, ensure they participate in testing as well.Identify and engage potential integration partners especially flat load/unload partners.Grow the business by recruiting and managing relationships with larger customersPartner with the OTC to qualify, KYC and manage large tradersDirectly engage with larger traders, trading groups, investors and companies involved in crypto, answer questions and ensure their needs are met by the company if possible.Country managers will directly manage these relationships in conjunction with the OTC team.In support of Marketing engage the mass markt (Tier 1)Assist in Marketing as they localize mass marketing activities including digital advertising, public relations, social media campaigns and moreUsing framework, toolkits or other packages developed primarily by Marketing and others execute local engagement programmes including events, brand ambassador programmes and more.Assist with recruiting, managing and supporting local personnel depending on functionWhere needed, lead recruiting efforts for customer service interns, brand ambassadorsAssist marketing with the brand ambassador programmeAlthough employees are managed by functional supervisor, cross country managers should support these employees and help them navigate the companyProvide basic human resources support for local teams by ensuring employees have health insurance, equipment, etc. Bring advanced human resource issues to the Head of People Operations or COOFinancial ManagementManage a petty cash budgetEnsure accounting has the information needed to reconcile all local accountsEnsure tax complianceReport cash positions as needed or requested to support the company's liquidity management needsCompany CultureOrganize regular meet-ups with the local team (where applicable)Be a role model for the Client's organizational culture by creating a positive impact at every touchpointCommunicate in a fashion that is respectful and well understoodCollaborate with your peers to collectively think of innovative ideas that drive business through technologyBuild and utilize working relationships with internal business partners across the organization and external business contactsIf this sounds like the perfect job oppourtunity, then apply today!We are looking forward to hearing from you soon!Please submit all CVs in English
Mali
Full time
Financial Services
Country Manager – Burkina Faso (Cryptocurrency/Fintech)
Country Manager - Burkina Faso (Cryptocurrency/Fintech)Are you an experienced Country Manager with insight into the world of Fintech? Someone who understands crypto and the blockchain space.Our client, an American-based company is expanding globally by being one of the first movers to bring cryptocurrency to Africa and the Middle East at large. The mission is to make bitcoin/blockchain and other FinTech services more accessible, and affordable, than ever before. This dynamic company is looking to hire a Country Manager to join their team.Our client’s vision strives to form a committed team of forward-thinkers who collectively create a supportive, welcoming and highly innovative environment for all. Whilst driving business through technology.Job Type: Full-Time | RemoteLanguage requirement: Fluent in English and FrenchRequirementsLanguage Requirement: Fluent in EnglishThe ideal Candidate is someone who has:A Bachelor's DegreeExperience as the co-founder of a technology start-up, advertising agency or similar entrepreneurial venture Experience speaking at Bitcoin or Cryptocurrency events - advantageousStrong negotiations and building long-lasting relationship skillsIT background, a strong understanding of the FinTech industry - advantageousMust be Energetic, resourceful and eager to learnResponsibilitiesEstablish and Protect the Company's ability to operateCompany registration, licensingBank relationshipsOffice space or virtual addressIdentify F/X partnerships (if needed)KYC parametersRepresent the company externallyMaintain an up-to-date understanding of the company, its products, and its client baseLead or participate in discussion with regulators in markets where visible interaction with the government is part of the market strategyNetwork with the local blockchain and FinTech communitieDevelop relationship with large traders and mass market customers, support fraud victims to the extent possibleRepresent the country and our local customers internallyFinance Compliance and legalEngineering ProductMarketingCustomer Service, OthersContribute to enhancing our local capabilitiesPartner with engineering to test the local version of our applications. If multiple Yellow Card employees live in the country, ensure they participate in testing as well.Identify and engage potential integration partners especially flat load/unload partners.Grow the business by recruiting and managing relationships with larger customersPartner with the OTC to qualify, KYC and manage large tradersDirectly engage with larger traders, trading groups, investors and companies involved in crypto, answer questions and ensure their needs are met by the company if possible.Country managers will directly manage these relationships in conjunction with the OTC team.In support of Marketing engage the mass markt (Tier 1)Assist in Marketing as they localize mass marketing activities including digital advertising, public relations, social media campaigns and moreUsing framework, toolkits or other packages developed primarily by Marketing and others execute local engagement programmes including events, brand ambassador programmes and more.Assist with recruiting, managing and supporting local personnel depending on functionWhere needed, lead recruiting efforts for customer service interns, brand ambassadorsAssist marketing with the brand ambassador programmeAlthough employees are managed by functional supervisor, cross country managers should support these employees and help them navigate the companyProvide basic human resources support for local teams by ensuring employees have health insurance, equipment, etc. Bring advanced human resource issues to the Head of People Operations or COOFinancial ManagementManage a petty cash budgetEnsure accounting has the information needed to reconcile all local accountsEnsure tax complianceReport cash positions as needed or requested to support the company's liquidity management needsCompany CultureOrganize regular meet-ups with the local team (where applicable)Be a role model for the Client's organizational culture by creating a positive impact at every touchpointCommunicate in a fashion that is respectful and well understoodCollaborate with your peers to collectively think of innovative ideas that drive business through technologyBuild and utilize working relationships with internal business partners across the organization and external business contactsIf this sounds like the perfect job oppourtunity, then apply today!We are looking forward to hearing from you soon!Please submit all CVs in English
Burkina Faso
Full time

What Our Candidates Are Saying About Us

Very pleasant and professional experience. From the start, Tanja has assisted and guided me along the application process. She was always available even during her leave, she kept me updated on how the process was going. She answered all my questions and attended to all my requests within the same day.

Michelle M

This was my first experience with a recruitment company and it blew me over. First Tanja and then Bernadetta Coetzee were the most professional people I ever dealt with.Wow, I am speechless. It was such a wonderful, awesome experience so much so that I would highly recommend anybody looking for a placement to contact Black Pen Recruitment for their job needs.

Ailly L

I had a great experience with Black Pen Recruitment. Larissa came back to me quickly and really helped me with the whole process of the interview. I am now soon ready to relocate to South Africa !! I highly recommend this company.

Orianne B

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Blog

A big welcome to the Black Pen Family Etienne

Etienne is originally from South Africa. He played rugby professionally within South Africa and abroad for the past 8 years […]

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Welcome Kamil to our Black Pen Family 😊

Kamil was born in Poland. He graduated from the University of Gdansk in Poland and LMU in Germany. He has […]

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How to grow your team for your small business

Written by: Nora Dawud, CEO and founder at Black Pen Recruitment and Immigration Specialists. South Africa is an entrepreneurial hub […]

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We offer a personalised professional recruitment service for both candidates and businesses. We are able to help employers find the right candidates for their businesses and help individuals find the right jobs in their qualified industry. We understand that everybody must start somewhere, and we are here to assist you every step of the way.

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